Welcome

Reclaimed as part of a massive rehabilitation and conservation project, Erindi Private Game Reserve is a treasure chest of naturally occurring Namibian wildlife and plant life.

Conservation initiatives since 1998 have ensured the recovery and ecological balance between vegetation, herbivores and predators, while careful ongoing management ensures that the numbers and diversity of species lead to sustainable land utilisation and benefits for all in the area.

We pride ourselves on providing rich eco-experiences from the comfort of Old Traders Lodge base camp. We offer numerous activities where guests can explore the untouched beauty of our vast reserve and take part in interesting and informative conservation based activities.

When back at the lodge, you’ll have all the creature comforts to make your stay extra comfy and memorable.

Thank you for choosing Erindi. We wish you a relaxed and rejuvenating time in our natural wonderland. Kindly enquire at reception if there is anything you need to make your stay with us more comfortable.

Please share your Erindi experience.

@erindinamibia #erindi #erindinamibia

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Your feedback will allow us to consistently improve our hospitality.

Old Traders Lodge Map

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Erindi history

Back in the 1970’s and 80’s, Erindi was an overstocked and overgrazed cattle farm, which caused severe damage to the natural vegetation.

Founders Gert Joubert, and his brother Chris, phased out cattle farming entirely and re-introduced, in fairly large numbers, numerous species that once occurred naturally in the area.

Thereafter, Erindi operated as a hunting outfitter for a short period. When hunting was finally halted in 2007, the reserve was transformed into an ecotourism and conservation venture.

The first challenge was re-gaining the trust of the animals and convincing them to allow people into their secretive and mysterious world. This was achieved through patient habituation, which finally led to the animals being more relaxed, allowing vehicles to get close enough for game viewing.

Over the years, with continuous fieldwork and conservation programs, Erindi has successfully transformed into one of the most bio-diverse, natural destinations in Namibia.

Time Schedules

Winter/Summer times
Winter time schedule will start the first Monday in April and change back to Summer time the first Monday in September.

Kids Playground

Old Traders Lodge has a playground for children.

An adult must supervise their child or children at the playground.

Curio shops

Souvenirs, clothing, and gifts are available to purchase in our curio shops located at the restaurant.

Emergency number

00264 81 145 0000

Medical service

Erindi may not supply any medication to guests.

The nearest medical services are in Omaruru, 60km from the reserve.

In serious circumstances please contact the emergency number so that we can advise you with more information:
00264 81 145 0000

Emergency evacuation routes

Accounts, payments and invoices

• Accounts are payable on checkout at reception prior to departure.
• A tax invoice of your account is available upon request once the account is paid in full.
• Payment options: Cash (Namibia Dollars or South African Rands), Visa or Mastercard, or via EFT (electronic funds transfer).

Indemnity form

Please ensure you sign an indemnity form when you check in at reception.

Firearms

Please hand in any firearms/dangerous weapons of any sort at reception. These will be kept safe for you.

No person may carry a firearm or use any other weapon while on the Reserve. Any undeclared firearms will be treated as a security threat.

Fuel

The petrol station is situated behind the guest parking (follow the signs).

Open on weekdays. (On weekends please inquire at reception).

07h30 to 12h00
15h00 to 17h00

Diesel
95 Octane Petrol (Unleaded)

Erindi does not accept any responsibility for damage that may occur when fueling or servicing your vehicle.

Complaints

If you have any complaints please inform us immediately so that we can resolve the issue. Complaints should be reported to reception.

We welcome any feedback, both positive or negative.

We will try to ensure that the problem is resolved as soon as possible.

Noise

Please keep noise down in consideration of other guests and wildlife.

Cleanliness

Please help to keep the lodge and facilities clean by discarding all litter and unwanted goods in the designated dustbins.

Day visitors

No day visitors are allowed at Old Traders Lodge.

Luggage

A porter will take your luggage to your suite when you arrive.
Please inform reception if you require a porter when you leave.

Floodlit waterholes

Floodlit waterholes are located in front of the restaurant and suites.

Wildlife and the environment

• Never feed wild animals.
• Never touch, pick up or interfere with any wild animals.
• No plants may be cut, damaged or destroyed.
• No pets, alien plants or other invasive species may be brought into the Reserve.
• Potentially dangerous animals such as snakes, spiders and scorpions roam freely around the lodge, so please be observant when walking on the premises.

Fences - DO NOT TOUCH

Please note that the lodge boundary fence is electrified.

Restaurant

• At very busy times, the restaurant operates on a table-rotation basis.
• When leaving the restaurant, kindly make sure you have signed all bar slips.

Walking trail

• There is a walking trail from Old Traders Lodge.
• You may choose to do a self walk, or a guided walk.
• Please enquire at reception.

Water

Erindi’s tap water has been rated safe to drink. Please use water wisely.

Air conditioner

For your comfort each room is equipped with a remote controlled air conditioner. Please ensure that all doors and windows are closed while using the air conditioner, also ensure to put the air conditioner off when leaving the room.

Housekeeping

For any extra servicing for your room (extra pillows, blankets, baby cots, mini-bar stock etc.) please visit reception to inform housekeeping.

Minibars are restocked when rooms are cleaned.
If you do not want to be disturbed in the morning or when you require privacy in your suite, please make use of the “Do not disturb” sign.

Laundry

Old Traders Lodge offers a laundry service (excluding dry cleaning). If you want your laundry to be washed, kindly place your laundry in the laundry basket in your bathroom (rates apply). Complete the form inside the laundry basket before 10h00.

Dirty laundry will be collected and be washed and replaced back in your room the same day or before 10h00 the next morning. Old Traders Lodge cannot be held responsible for any losses or damages to your clothes.

Room key

Please return your room key upon departure.

Plugs / adaptors

International adaptors are available for purchase at the Curio Shop.

Room defects

Please report any malfunctions or defects in your rooms to reception to help us maintain our quality and standards.

We will try to ensure that the problem is fixed as soon as possible. If viable, alternative arrangements will be made to ensure a pleasant stay.

DSTV Channels

For assistance, please contact reception.

Swimming pool

• Swimming towels are provided.
• Please be considerate of other guests.
• No drinks and food are permitted in the swimming pool area.
• Erindi cannot be held responsible for any incidents or accidents.
• Children under 12 can make use of our kiddies pool.
• Children under the age of 12 must be accompanied by an adult at all times.

Safety tips

• Potentially dangerous animals are free roaming around the lodge.
• Be observant when walking on the premises (snakes, spiders, scorpions etc.).
• Emergency evacuation procedures are displayed on the back of your room door.
• Old Traders Lodge has electrical fencing (7000 – 9000 Volts) all around for safety.
• Kindly put your valuables in the safe provided.
• Erindi will not be liable for any damage, loss or stolen items.
• Close all doors of your room to prevent animals and insects entering your room.
• Should you experience any suspicious activity, kindly report to reception.

Internet & WiFi

• Old Traders Lodge has great WiFi.
• Please enquire at reception for a WiFi data and password card.
• Wireless internet is available at the restaurant (no large downloads o r software updates are allowed). Please note that due to our location the wireless internet may be slow or not available at times.

Restaurant

Food is served buffet style for breakfast, lunch, high tea and dinner.

Booking Primary & Specialist Activities

We ask that you please take note of the following:

• All Erindi guests are guaranteed a seat on our primary activity, Guided Game Drives in Open 4x4’s. Please book your seat at reception prior to departure.
• All other activities are considered specialist activities and are bookable 24 hours in advance.
• Our primary activity, Guided Game Drives in Open 4x4’s gets priority over specialist activities.
• The available specialist activities will be clearly displayed on the information board at the game viewing departure area.
• Guests are welcome to enquire at reception about activities available during their stay and every effort will be made to meet their requests.
• Specialist activity bookings cannot be made in advance.
• Specialist activities can only be booked if guides and game viewers are available.
• Specialist guides are required to conduct specialist activities. They have highly specialised training, experience and qualifications which are needed to keep guests safe and ensure they enjoy their experience.
• Weather and nature affects our activities, walks cannot go out if the wind is blowing or it is too hot etc.
• Nature and animal species also have an impact on our specialist activity bookings. If Pangolins do not have transmitters, the Pangolin Tracking activity will not be available etc.
• All these factors have an influence on the availability of specialist activities.
• We are therefore not able to confirm and take payments for requests more than 24 hours in advance.
• All primary and specialist activities will only be conducted in English by our guides.

Wine list

Red wines

COVID-19 Safety

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Namibian Smoking Policy

By law, smoking of tobacco products is prohibited as smoking is a serious fire hazard.

PROTECTION FROM EXPOSURE TO TOBACCO SMOKE

Section 22.

1. The smoking of tobacco products in -
   1. a public place;
   2. any area within a prescribed distance from a window of, ventilation Inlet of, doorway to or entrance into a public place; or
   3. any place contemplated in subsection (3), is prohibited.
2. The owner of or person in charge of a place or an area contemplated in subsection (1) must ensure that no person smokes in that place or area.
3. The Minister may prohibit the smoking of any tobacco product in any prescribed outdoor public place, or such portion of an outdoor public place as may be prescribed, if persons are likely to congregate within close proximity of one another or where smoking may pose a fire or other hazard
4. The owner of or person in charge of a place or area contemplated in subsection (1) must display the prescribed signs and must make the prescribed public announcements in order to inform any person who enters or who is in or on such place or area of any prohibitions on smoking
5. An employer must ensure that –
   1. employees may object to smoking in the workplace in contravention of this Act without retaliation of any kind;
   2. employees who do not want to be exposed to tobacco smoke in the workplace are not so exposed;
   3. it is not a condition of employment, expressly or implied, that any employee is required to work where smoking is permitted; and
   4. employees are not required to sign any indemnity for working where smoking is permitted.
6. Any person who contravenes or fails to comply with subsection (1) commits an offence and is liable on conviction to a fine not exceeding N$500 or to imprisonment for a period not exceeding one month or to both such fine and such imprisonment
7. Any person who contravenes or fails to comply with subsection (2) or (4) commits an offence and is liable on conviction to a fine not exceeding N$60 000 or to imprisonment for a period not exceeding three years or to both such fine and such imprisonment.
8. Any person who contravenes or fails to comply with subsection (5) commits an offence and is liable on conviction to a fine not exceedingN$100 000 to imprisonment for a period not exceeding five years or to both such fine and such imprisonment.

PROVISIONS ON ENFORCEMENT OF THE ACT

Complaints

Section 29.

1. Any person who believes on reasonable grounds that there has been a contravention of this Act in respect of any public place may in writing complain to the owner or person in charge thereof, specifying the particulars of the complaint
2. The owner or other person referred to in subsection (1) must, within 10 working days of receiving a complaint referred to in that subsection, investigate or cause the complaint to be investigated, and if it appears that a contravention has occurred, he or she must try to resolve the complaint;
3. If a contravention referred to in subsection (1) is on the part of -
   1. the owner or person in charge of the public place concerned, such owner or person must resolve the cause of the complaint or give an assurance that satisfies the complainant that there will be no repetition of the cause of the complaint;
   2. any employee or other person in such place, the owner or other person referred to in subsection (1) must seek to obtain from that employee or other person an assurance that satisfies the owner or person concerned that there will be no repetition of the cause of the complaint.
4. A complainant is entitled to be present at any meeting called by the owner or other person referred to in subsection (1) for the purpose of resolving the complaint and avoiding future causes of complaint